I recently went shopping with a girl who I met about two weeks ago. I will call her my friend to communicate the issue easily. We were exploring one of the stores, and we came across what appeared to be a decorative water spout. My friend asked the store employee what it was while simultaneously pushing the spout. A lot of water came out creating a mess. The employee was visibly upset. She had just said "please don't do that" while my friend was touching the spout. My friend apologized a few times and I did as well. The employee was visibly upset and did not say anything in response. My friend also seemed to annoy the employee by inquiring about the purpose of the spout again after the incident.
We left the store quickly after that. Should we have offered to stay and clean? The employee looked as though she would not have appreciated our continued presence. Did I not apologize properly? I said "I am so sorry" twice.