A lot of interpersonal/communication advice out there centers on helping to de-escalate conflicts when you're personally involved in them or can take a mediating role. However, what do you do if you notice a tendency in someone else to escalate conflicts that you're not present for, but that they go to you to talk about?
When someone's already feeling wronged, I think outright telling them that you think they contributed to the conflict could easily backfire. Are there techniques to help open their minds to the idea of trying to resolve interpersonal conflicts mutually instead of fighting back?
Edit to answer the comments: In this specific case, it's someone who comes to me for venting and advice in general, but hasn't asked for me to weigh in specifically on their style of conflict resolution. Sometimes they do say things like, "I don't know what to do!" when describing a current conflict with someone else. Per Tinkeringbell's question, I don't know whether I should provide direct feedback but I would like to help them be more aware of how they are contributing to conflict escalation and what they can do instead. So "provide direct feedback" could be an answer to this question. Per baldPrussian's question, the answer is pretty much "yes" with the caveat that my expectation is that they would change their behavior if they knew how, and my goal is to help them know how, not to make them change their behavior if that is actually against their will.