People like to tell me their problems, I'm not sure why, but everyone I know does it a lot. Such as friends, family and partner.
The issue I have is that when they moan about something or tell me an issue, I get frustrated when they don't actively take steps to fix the issue or problem. It's especially worse when it's a repeating issue with one, such example being my mother, talking about one of her co-workers.
Her problem is that co-worker does not do some of the things required from her role and she has to pick up the slack. Now this is a weekly if not daily issue and she tells me about it all the time. But when I asked her what she has done about it, she told me that she did nothing. I said she could talk to the co-worker in question and explain to her the things she is missing or talk to her bosses and explain what is the problem.
Every time I give her a solution she point blank, refuses to do anything and just accept it as a problem but still rants about it every other day. This frustrates me to no end and cannot see why someone wouldn't take action to resolve an issue that is upsetting you. This can cause arguments and upset her sometimes.
How can I communicate to my mom and others about my getting frustrated when this situation occurs? How can I communicate that I won't give advice if she continues to complain?