I am living for 2 months now in a pension and will probably stay there for 3~4 more months. The host provides WLAN. Sadly the WLAN is blocking some websites and a vast amount of ports required for VOIP, gaming, and gaming platforms (i.e. playsstation network, steam, blizzard and so on).
When I payed my lease for December, my host asked me if everything is fine. I said it is, and incidental asked if I am right in my assumption that the blocking of websites and services is intended. They responded that this can't be and the trouble must come from lacking signal strength. I said, I am quite sure that isn't the case, as the behavior of the services doesn't fit with what it would be for a bad connection. They promised me, they will check if they can figure out anything. Since then even more pages (some I was earlier able to access) got blocked now1.
The problem here is, I think my hosts don't seem to be technically very skilled. So I am quite sure, they either used some default setup for the WLAN not knowing that it will lead to a lot of services being blocked or they actually miss configured their router. It also could have been that they flat out lied to me, to avoid a conflict, but lets ignore that option here, since in that case I would fight a not winnable battle anyways.
So how can I approach them about this? The problem I see is, just going to them and telling them they are wrong and probably just unconsciously configured something wrong when they set up the WLAN, will most likely not do me any favor. If someone would approach me this way, I would get defensive, maybe even miffed, and most likely I wouldn't investigate if I indeed might have done something wrong. Especially not if that would require me to do some research to increase my knowledge on that matter.
So how can I approach them so that it is most likely, either them researching them self how to set up such a device correctly, or letting me physically access their private devices and checking the configuration under their supervision2?
1 This didn't necessarily happen after my request, as it is like 2 ~ 3 weeks ago I last accessed the now as well blocked website.
2 The latter is just an option if there is no real way I could archive the former. Since I expect neither they would really want me to enter their home and play around on their private device, for something just being in MY interest, nor would I really feel comfortable with that, since they will probably blame me, if in the future ever anything with devices involved would cause trouble.