I witnessed a lady bursting in tears while using the phone (I assume she was conversing with someone via text), at the gate. Particularly, this happened in Rio de Janeiro, Brazil.
She was sitting on the floor and continued to cry hard...
It was the first time that I witnessed such a scene and I’m still unsure about how to proceed. From the multitude of people that was there just a few persons went and talked to her.
Personally: I wanted to ask her how I could help, but I didn’t feel in the mood to do that... I felt I would cry as well...
How, if possible, can I best help a person in this context, without being rude/intrusive? What would be the best questions to ask?