My child is currently taking online lessons due to Corona lock-down. The teacher takes about 40 minutes to explain today's lesson and then the children (7, 8 year) do exercises online and offline with their parents.
There is a problem with the math software. It is meant to be 'adaptive' but my child who is very good at math gets boring counting exercises. The software indicates that he has mastered addition and subtraction without somehow mastering counting and knowing which number is larger. According to the software publisher, teachers can adjust the software.
When discussing this with the teacher, I could do this in a private message or in a group messages. The way I see it, in a private message the teacher is less 'on the spot'. But by putting it in a group message others who may have the same problem can benefit, and the teacher will feel more pressure to solve the problem.
I am inclined to do this in a group message, and I will phrase it as a request to solve a software problem. But I want to make sure that the teacher does not experience this as some kind of affront.
At the same time my goal is to put some pressure on them, because we encountered this problem before. During the previous lockdown (April) the teachers were just starting to use this software, and the teacher at that time (a different one) convinced me to just help my child with using the keyboard and trackpad correctly. The idea being, that once kids get up to speed with laptop use, the software will present them with adequate course material.
As this obviously did not happen, so now we have to handle it differently.
Are there aspects I am overlooking? My goals are, in order of priority:
- to have this fixed ASAP
- have the teacher still be friendly to my child afterwards
- to make the teacher aware of the problems with the software and to help other parents.