How'd you diplomatically phrase/word a request to escalate you above someone specific (call him/her Jr. for Junior)?
I to Jr: 1. I request to be escalated above you.
I to Someone else (e.g. someone in a different department of the same corporation):
2. I request to be escalated above Jr.
The phrase 'above ' in 1 and 2 appears too condescending. I don't think people like to be considered 'above' or 'below' others?
- I request to be referred to someone else who can help.
3 is imprecise: it fails to specify the 'someone else' as more senior. To resist your escalation, Jr. can deliberately misinterpret 'someone else who can help' as anyone who can help, like someone at or beneath Jr.'s level.