I'm a fairly social person. Occasionally I'll engage with a local business owner (or manager, service rep, etc) when I really appreciate their service. Here's a couple quick examples...
- While eating at a local lunch spot, I ended up chatting with the manager. I love the food, but it's always pretty quiet in there.
- We had our air conditioner replaced, and the guys who did it did a great job. The supervisor was very nice and friendly.
- Got our car fixed at the local shop down the street. Again, the service was excellent.
In each case, I tell the representative how great the service was, and how much I appreciate it. And in each case, they ask me to write a Yelp review.
This is where I get stuck... because I really do want to write them a good review, they absolutely deserve it. And almost every time, I tell them "sure!" But the sad truth is... I absolutely never write the review. I don't think I've ever written a product review in my life.
I've come to the realization that I will truly never write these reviews. Despite my good intentions, life (and habit) prevents me from ever dedicating time to something like that.
But I am also a person who values honesty. I don't like lying to these folks if I know it's a lie.
Which brings us to the real issue... How should I respond to them?
Option A: Lie to them. Passively agree to write a review, but never actually follow through with it. I don't see any of these people frequently enough to get called out on it.
Option B: Tell them flat out I won't do it. Apologize and let them know that I'm not a "reviews" kinda guy. The conversation could potentially get awkward after that.
This seems to happen fairly frequently these days... I'd love to figure out a good semi-prepared response. Thoughts?
EDIT (moved up from comments)
While I appreciate everyone saying "just do it, it's easy", that kinda misses the entire point. Regardless of how "easy" it is, I have many other factors in my life (work, family, hobbies, etc) that I'd rather dedicate that time towards. Plus the fact that I've never reviewed anything in my life (and therefore have no habit/pattern to build upon), and it's just painfully obvious that I won't be posting a review. So... "just do it" isn't really helping.