My mom and I have kept in touch with my ex's parents, mostly his mom "Suzanne" and grandma.
So we wanted and decided to send a Christmas card. My mom also wanted to make something for Suzanne, which she thought she would appreciate. (My mom is into crafts and is really good at sewing). She also wanted to send grandma a little something, a pair of earrings. It didn't cost her much because we have a friend who makes jewelry.
Now my mom asked me (her English isn't as good as mine) to send Suzanne an email, telling her to expect a package before Christmas and to let us know when she received it. I did.
And then I get two emails. The first email was to let me know the package was received and that they couldn't wait to open it on Christmas day. They were thankful and excited blah blah...
Then I get nothing on Christmas day which I thought was strange and then I finally get an email two days later, saying that they still haven't opened the package. The reason given was that Suzanne basically felt or somehow guessed from the size of the package that not everyone would be getting a gift and not knowing who would and who would not, (she also didn't want grandma to get upset if she didn't get a gift) decided that the package should be opened some other time, not when the whole family was around. I was like "Why make it such a big deal...at least the card was addressed to everyone..." but alright.
And this is the last I heard from Suzanne. I'm really curious if Suzanne finally opened the package and if she gave grandma the gift and if she liked the gift my mom made her so I would like to send an email asking about it. However, I'm not quite sure how to approach the fact that the package wasn't opened for the reasons mentioned and perhaps even apologize for not sending everyone gifts.
It might be useful to know that when we lived in the US my mom would bring everyone in the family gifts on Christmas day but this time she wasn't able to. My mom is also upset that mailing gifts sometimes costs more than the gift itself, which doesn't make mailing larger packages a good idea, unless you got money to waste.
So my question is, how to tell Suzanne that we weren't able to get something for everyone this Christmas and to apologize if this made her uncomfortable in any way without sounding awkward.
I had warned my mom this would be awkward and told her we should have sent a little something for everyone or a gift for the house instead but she didn't want to spend more money and perhaps didn't plan it right to begin with.