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How do I announce my presence to someone who is not aware of it without frightening them?
11 votes

It is pretty traditional in this circumstance to affect a small cough or clearing of the throat. (Usually written as "ahem".) This might cause the person to jump, but probably less so than suddenly ...

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How to listen and stop giving advice?
10 votes

I learned a technique from a friend of mine who is a social worker, and I've used it with my kids when they're upset, and found it really works. Listen to the other person, and when a response is ...

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