Today as I was waiting at the traffic light a old lady came and yelled at me with very rude and loud voice "You have to press the button!!!".

I pass there every day and it makes no difference whether you press it or not + due to the virus I don't want to touch things like that + I'm not obliged to her in any way to press it, for all it matters she could have been there alone.

But I was so shocked from her incredibly rude tone that I simply said nothing.

Is there any proper way to respond in such a situation? I'm a shy person so these things unfortunately hurt me..

Not sure if location matters, but it is Czech Republic so I've noticed people may be a little bit colder than Americans.

Today as I was waiting at the traffic light a old lady came and yelled at me with very rude and loud voice "You have to press the button!!!".

I pass there every day and it makes no difference whether you press it or not + due to the virus I don't want to touch things like that + I'm not obliged to her in any way to press it, for all it matters she could have been there alone.

But I was so shocked from her incredibly rude tone that I simply said nothing.

How to respond so that I let this person know this is not an appropriate way to talk to strangers? I'm a shy person so these things unfortunately hurt me..

Not sure if location matters, but it is Czech Republic so I've noticed people may be a little bit colder than Americans.