Timeline for Who should identify themself first on the phone: the caller or the person called?
Current License: CC BY-SA 3.0
14 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| S Sep 6, 2017 at 13:52 | history | suggested | user510 | CC BY-SA 3.0 |
removed half-sentence; added missing word
|
| Sep 6, 2017 at 13:50 | review | Suggested edits | |||
| S Sep 6, 2017 at 13:52 | |||||
| Aug 31, 2017 at 4:01 | history | edited | A J♦ | CC BY-SA 3.0 |
deleted 1 character in body
|
| Aug 30, 2017 at 15:49 | comment | added | JPhi1618 | Note that "May I ask who's calling" is the more American way to say it. "May I know..." is very Indian. | |
| Aug 30, 2017 at 11:03 | comment | added | jpmc26 | "...tell them to call later." Or better yet, not to call at all. | |
| Aug 30, 2017 at 10:51 | comment | added | English Student | "The one exception I would have to this is if I'm not sure whether I called the right number. I would start by saying, "hello, is this __". if it's who I expect, I would then introduce myself, and if not, I'd apologize for the wrong number and hang up." -- that is eminently sensible reasoning, @Phoenix -- we in India do it as a routine, as I noted in my answer here, because the call going to a wrong number (either by misdialling or a technological glitch) is a rare but very real possibility. | |
| Aug 29, 2017 at 0:10 | comment | added | Phoenix | The one exception I would have to this is if I'm not sure whether I called the right number. I would start by saying, "hello, is this __". if it's who I expect, I would then introduce myself, and if not, I'd apologize for the wrong number and hang up. | |
| Aug 28, 2017 at 20:38 | comment | added | Jaydles | +1 - the base expectations in technology-facilitated interactions should generally be based on in-person ones. Imagine someone coming to your door unexpected: there is pretty much no situation where it'd be okay or expected that the homeowner introduce themselves (or share anything) without first being offered the identity and purpose of the visitor. | |
| Aug 28, 2017 at 19:35 | comment | added | Fixed Point | There is the National Do Not Call Registry in the USA and surprisingly enough, it works really well. | |
| Aug 28, 2017 at 16:22 | comment | added | USER_8675309 | The only exception to this would be if you are calling a place that you own/reside. Example: If I am calling my parents' house and an unfamiliar voice answered, I probably wouldn't identify myself immediately and instead want to know why a stranger was answering my parents' phone. | |
| Aug 28, 2017 at 9:26 | history | edited | A J♦ | CC BY-SA 3.0 |
added 19 characters in body
|
| Aug 28, 2017 at 9:20 | comment | added | user2356 | Please do not use them last 4 words unless you actually want to talk to them! Asking them to call back effectively gives them permission to keep calling which is annoying and a waste of both yours and their time if you actually have no intention of talking to them. | |
| Aug 28, 2017 at 8:01 | comment | added | Layna | In addition, not introducing yourself has the added benefit in keeping telemarketers and the like from pretending they know who they called! I stopped answering phones with my name when the conversation went like "Hello, this is A" "Hello, Miss A, it's good I could reach you...". Telling telemarketers (who have no idea who you are) from actual customer service (who generally HAVE your data!) has become way easier. It just took a while for my Family to accept why I did that. | |
| Aug 28, 2017 at 5:51 | history | answered | A J♦ | CC BY-SA 3.0 |